2009 TORCH Leadership and Management Institute
October 22 and 23, 2009 - Hyatt Regency Hotel on the Lake - Austin, TX
Building a winning team begins with strong leadership. The TORCH Leadership and Management Institute provides the topics and techniques you need to coach and inspire your employees to better performance. Don’t miss this opportunity to gain specific knowledge that our emerging healthcare leaders and managers need to know.
Here is our starting lineup for this year’s TORCH Leadership and Management Institute training seminar:
- Tim Durkin, CSP, Founder and President of Seneca Leadership Programs
Bedside Matters... Managing the Communication of Care to Improve Your Outcomes
- Tim Wright, President and CEO of Wright Results
Managing to Engagement: A Dozen Ways Managers Can Raise Their Employees' Level of Engagement
- Judy Whitehouse, SPHR, President and CEO of Capital Insights
HR Headaches Getting You Down? Here are Some “Can’t Miss” Remedies
- Tracy Wilson, Account Executive, Press Ganey Associates
The Role of Leadership and Management in Quality Improvement and Service Recovery
- Hayden Hayden, Partner and Founder of Enlightened-Leaders, LLC
Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
- Kevin Reed and Jennifer Claymon, Shareholders, Davis & Wilkerson, PC
Now, That's Good Way to Get Yourself Sued: How Hospitals Beg for Lawsuits and How to Avoid Them
- Andrew Lasser, Dr.PH, Chairman, CEO of American University Health Care
Thoughts from a Seasoned Pro
Watch your mail for the full brochure with complete program information and registration form. Kick off will be at 1:15 pm on October 22 with the final bell at 3:30 pm on Friday, October 23. Make hotel reservations in the TORCH room block by calling 512-477-1234 before September 30 to insure the special guest room rate of $129.00 (parking is $6.00 per day). A copy of the program flyer with a brief description of each session is available at the link below, so you may forward it to the staff members you would like to have attend this year's event.
Remember, this is an excellent way to build morale, teamwork and retain your future managers and directors. By helping your up and coming leaders to grow in their roles as a master motivator and innovative thinker, you will be improving your hospital from the inside out. Give your best employees the tools they can use to help your hospital become leadership central on your local community. Your hospital will realize a return on this investment for many years to come. Ready, set, lead!
2009 Event Brochure and Registration
[Click to Download PDF]
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